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Privacy Policy

Last updated: 26 September 2026

Parkomate Premium Parking System ("Parkomate", "we", "us") respects your privacy. This Privacy Policy explains what personal data we collect through this website, how we use it, and the choices you have, in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

When you submit an enquiry through our Contact form, we collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Location (if provided)
  • Your Role and Product Interest (if selected)
  • Any message/details you choose to share

We do not knowingly collect any sensitive personal data (financial information, health data, government ID numbers, etc.) through this form.

2. How We Use Your Information

Your information is used solely to:

  • Respond to your enquiry about our parking systems
  • Provide quotes, consultations, or follow-up communication
  • Improve our services and understand customer requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How Your Data Is Processed and Stored

Our Contact form uses a third-party service, EmailJS, to transmit your enquiry directly to Parkomate's business email address (premiumparkings@outlook.com). We do not maintain a separate database of form submissions — your enquiry is delivered straight to our inbox, where it is retained as part of normal business email records.

Because EmailJS processes this data on our behalf to deliver your message, we encourage you to review EmailJS's own privacy practices at emailjs.com.

4. Your Consent

By checking the consent box and submitting the Contact form, you agree to Parkomate collecting and processing your details as described in this Policy. You may withdraw this consent at any time by contacting us (see Section 7); however, this will not affect any processing already carried out based on consent given before withdrawal.

5. Data Retention

We retain enquiry emails for as long as reasonably necessary to respond to your request and maintain business records, or until you request deletion.

6. Your Rights

Under the DPDP Act, you have the right to:

  • Access the personal data we hold about you
  • Request correction or updating of inaccurate data
  • Request erasure of your personal data
  • Withdraw consent for further processing
  • Raise a grievance regarding how your data is handled

7. Grievance Officer / Contact Us

For any privacy-related questions, data access, correction, or deletion requests, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised.